Privacy Policy

1. Acceptance of Terms

Lux Vending LLC d/b/a Bitcoin Depot ("Bitcoin Depot”, “Bitcoin Depot Affiliates”, “Lux Vending LLC”, "us," "we" or "our") and any other related entities collectively referred to as “Bitcoin Depot” or “Bitcoin Depot Affiliates” are deeply committed to your right to privacy and take your privacy seriously. Bitcoin Depot’s Affiliates have prepared this privacy policy statement ("Privacy Policy") to describe our collection, use, and disclosure of your personal information through the Bitcoin Depot Affiliates website ("Site"). Bitcoin Depot Affiliates will collect, use, and disclose your personal information as described in this Privacy Policy.

2. Information Collected

A. Through the combination of both internal andthird party tracking codes as well as cookies, we may track the following categories of information when a visitor enters the Site: (1) IP address, (2) domain servers, (3) type of computer used to access the Site, and (4) types of web browsers (collectively "Anonymous Data"). The Anonymous Data does not collect information that identifies you as an individual. Bitcoin Depot Affiliates may use Anonymous Data for general marketing purposes and to help enhance customer experience on the Site.

B. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags also known as single pixel gifs or web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

C. For you to access certain services that we offer through the Site, we may require you to provide us with information that can identify you as an individual ("Personally Identifiable Information"). Personally Identifiable Information includes: (i) "Contact Data" (such as your first and last name, physical street address, city, state, zip code, phone number and email address), (ii) "Financial Data" (such as credit card number, debit card number, expiration date, verification code, bank account and routing number), and (iii) "Legal Data" (such as your social security number, mortgage information, driver’s license, passport, automobile information and additional legal data).

D. Please note that Contact Data and Anonymous Data may be used to gather general statistics regarding our customers and visitors, in order to enhance the consumer experience on the Site. We may also use demographic data in a manner that does not identify you specifically or allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users,number of unique visitors, and the pages most frequently browsed.

E. We may use your Contact Data to provide you with special information and promotions regarding our products or to contact a customer regarding an order or to respond to a question or request. Any Financial Data gathered is used for the purposes of processing or completing the financial transaction for your order. We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.

F. If you post information on any of our chat groups, message boards or forums, such information may be available to other members of the Site and other Site visitors. You should use caution when deciding to disclose your personal information in these venues as we do not control who may participate in these interactive forums.

G. Also, please be advised that certain personal information becomes public record upon the filing of documents with the state or the court. For example, the corporate name, business address and the name of the registered agent become public information upon the filing of articles of incorporation. In many cases, the Secretary of State will provide this information to third parties for a fee. The US Patent and Trademark Office will also make public the names and addresses of trademark registrants. In some states, fictitious business names, including the name and address of the business owner, must be published in a newspaper. Bitcoin Depot Affiliate's privacy policy does not cover actions by these third parties.

3. Choice Regarding Disclosure of Contact Information

A. You may choose not to provide us with any Contact Information. In such an event, you can still access and use some portions of the Site; however, you will not be able to access and use portions of the Site that require your Contact Information.

B. We will communicate with you via email, to the email address you provide to us. Some communications, such as emails informing you of new features, may be unsubscribed to via the unsubscribe link in the email. If you would like to cease all communicationsfrom us, please contact us via the email address provided in the Contact section on www.Bitcoin or at our kiosks.

4. Confidentiality and Security of Contact Information

A.Except as described in this Privacy Policy, we will not share your Contact Information with third parties, unless such disclosure is necessary (as determined in our sole discretion)to: (a) comply with a court order or other legal process; (b) protect the rights, property, and/or safety of Bitcoin Depot Affiliates, or any third party; or (c) enforce the Terms of Use.

B. We use reasonable measures to maintain the security of your Contact Information. However, no company, organization, or online community, including Bitcoin Depot Affiliates, can fully eliminate security risks associated with personal information.

C.  Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this personal information), to delete their personal information, to opt out of any “sales” that may be occurring (although we do not, and do not plan to, sell any personal information and do not allow third party cookies on our website for advertising purposes), and to not be discriminated against for exercising these rights. Please note that certain sensitive information may not be subject to disclosure.

We currently collect personal information which we receive from you, the customer, and third parties such as KYC providers, watchlists, and background checking services in the following categories: 

1. Contact information (such as your name, your email, and your phone number)

2. Government Identification (such as your driver's license)
3. Background information (such as your criminal record, OFAC status, and ability to use our service)

We currently share the following categories of information with third parties:

1. Personal Information (such as contact information and government identification)

2. Biographical data

California consumers may make a request pursuant to their rights under the CCPA by contacting us via email at or via toll-free phone at 1(855)490-0291. We will verify your request using the information associated with your account as applicable, such as your email address. Consumers can also designate an authorized agent to exercise these rights on their behalf.

5. Other Disclosures

A. We may provide your personal information tothird party service providers who work on behalf of or with Bitcoin Depot Affiliates to provide some of the services and features of the Bitcoin Depot Affiliates Site and to help us communicate with the members of our Site. However, these service providers do not have any independent right to share this information (except pursuant to a legal requirement such as a subpoena or warrant).

B. We may share some or all of your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy.

C. If the assets related to the Bitcoin Depot Affiliates site are acquired by another company, that company will possess the personal information collected by us and it will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

D. Bitcoin Depot Affiliates has security measures in place to minimize the loss, misuse, destructionand alteration of the information that you provide us or that we obtain from you. We will have no liability however to you or to any third-party arising out of any such loss, misuse, destruction, or alteration.

6. Other Limits to Your Privacy

A. If our site contains links to other third-party websites ("Linked Websites"), we are not responsible for the privacy practices or the content of the Linked Websites. If you choose to visit other websites, we are not responsible for the Privacy Practices or content of those other websites, and it is your responsibility to review the Privacy Policies at those websites to confirm that you understand and agree with their policies.

B. As discussed above, we may also make chat groups, forums, and message boards available to you, but please understand that any information you disclose in these areas becomes public information and accordingly, such information is not subject to this Privacy Policy. We have no control over its use and you should exercise caution when deciding to disclose any personal information.

7. Updates and Changes to Privacy Policy

A. We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting.

8. Incorporation by Reference


You agree that your use of this Service is subject to the Refund Policy. Refunds are subject to our refund policy. As a condition of using the Service you agree to the terms of the Refund Policy, as it may be changed from time to time. Bitcoin Depot Affiliates' Refund Policy, which is incorporated here by reference, is located at


You agree that your use of this Service is subject to the Delivery Policy. Delivery is subject to our delivery policy. As a condition of using theService you agree to the terms of the Refund Policy, as it may be changed from time to time. Bitcoin Depot Affiliates' Delivery Policy, which is incorporated here by reference, is located at

Terms of Service

You agree that your use of this Service is subject to the Terms of Service. Bitcoin Depot Affiliates’ services are subject to Terms of Service. As a condition of using the Service you agree to the Terms of Service, as it may be changed from time to time. Bitcoin Depot Affiliates' Terms , which is incorporated here by reference, is located a

9. Limitation of Liability

A. You expressly understand and agree that Bitcoin Depot Affiliates will not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Bitcoin Depot Affiliates have been advised of the possibility of such damages), resulting from the use or the inability to use the Service, unauthorized access to or alteration or alteration of your transmissions or data, statements or conduct of any third party including advertisers on the Service, the cost of procurement of substitute goods and Services resulting from any goods, data, information or Services purchased or obtained or messages received or transactions entered into through or from the Service or any other matter relating to the Service, and in no event will Bitcoin Depot Affiliates be liable for any amount of money over One Hundred Dollars ($100.00), which you acknowledge to be a fair and reasonable sum.

10. Disputes

A. Contact Bitcoin Depot First. If a dispute arises between you and Bitcoin Depot, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral andcost effective means of resolving the dispute quickly. Disputes between you and Bitcoin Depot regarding the Bitcoin Depot Services may be reported to Customer Service online through the Bitcoin Depot Customer Portal at any time or emailing at any time.

B. Arbitration. All claims by customer or Bitcoin Depot which cannot be resolved informally shall be resolved by binding arbitration conducted by a single arbitrator under the current applicable rules, procedures and protocols of JAMS, Inc. (JAMS)( amended) or the American Arbitration Association (AAA)( amended). The Parties agree that isJAMEs or AAA are unable to unwilling to arbitrate the matter, the parties will agree upon a single arbitrator with a nationally or recognized arbitration firm to arbitrate the matters. Claims to be resolved by binding arbitration include, but are not limited to (1) all claims directly or indirectly related to the signing of this arbitration agreement, the validity and scope of this arbitration agreement, or any attempt to set aside this arbitration agreement, (2) all federal or state law claims related directly or indirectly to this Contract, the information Customer gave Bitcoin Depot before entering this Contract and/or any past agreement or agreements between Customer and Bitcoin Depot; (3) all counterclaims, cross-claims and third-party claims; (4) all common law claims of any kind including claims based upon contract, tort, negligence, fraud or other intentional tors; (5) all claims based upon a violation of any state or federal constitution, statute or regulation; (6) all claims asserted by Customer individually against Bitcoin Depot and/or any of Bitcoin Depot’s employees, agents, directors, officers, shareholders, managers, members, parent company or affiliated entities, including any claims for monetary or injunctive relief; (7) all claims asserted on Customer’s behalf by another person; (8) all claims asserted by or on behalf of Customer as a private attorney general against Bitcoin Depot or its affiliated entities, and/or (9) all claims arising under or related to this Contract, any communications sent or received by and between Customer and Bitcoin Depot or any claim arising from or related to Customer’s relationship with Bitcoin Depot and its affiliated entities regardless of whether or not set forth above. If the dispute falls within the jurisdiction of a small claims court the claimant may, at its option, choose to arbitrate or file a small claims action. Any appeal of a judgment from a small claims court shall be resolved by arbitration as provided herein. Binding arbitration means that Customer waives: (1) any right to a jury trial; (2) any right to bring a lawsuit in a court (other than a small claims court as described above); and (3) any right to seek relief in any other forum or from any other agency. Any claim not decided by a small claims court will be decided by an arbitrator selected as set forth immediately above. Bitcoin Depot and Customer agree that binding arbitration provides a simple,cost efficient method to resolve disputes quickly. Bitcoin Depot and Customer agree that no class action lawsuit or class action arbitration of any type may be pursued by or on behalf of Customer or ordered by a Court or arbitrator and, in addition, that there shall be no joinder of parties, except for joinder of parties to the transaction covered by this Contract. By agreeing to binding arbitration, Customer and Bitcoin Depot waive any right to bring or participate in a class action lawsuit or class action arbitration regarding any claim. Any claims must be brought in an a individual capacity and not as a plaintiff or class member in any purported class or representative proceeding and the arbitrator may not consolidate more than one person’s claim, and may not otherwise preside over any form of representative or class proceeding. The Parties understand and agree that this arbitration clause applies to all past, present and future claims, whether known or unknown by the Parties. Bitcoin Depot may demand arbitration by sending written notice to the Customer at last known address provided by the Customer to Bitcoin Depot. Customer may demand arbitration by sending written notice to Bitcoin Depot at 2870 Peachtree Rd NW #327 Atlanta, GA. The arbitration shall be held in Fulton County, Georgia or in such other convenient location as the Customer and Bitcoin Depot may agree. The arbitration may be held by telephone, video conference or upon written submissions upon the request of the Customer. Unless the arbitrator’s award or controlling law specifically provides otherwise, Bitcoin Depot and Customer will each be responsible for its own attorneys’ fees and other expenses. Unless the arbitrator’s award or controlling law specifically provides otherwise, Bitcoin Depot will be responsible for the filing, administrative, hearing and arbitrator’s fees associated with arbitration. The arbitrator may award any form of individual relief including injunctive relief. The arbitrator’s award may be filed with and enforced by any court having jurisdiction. This arbitration agreement is made in connection with interstate commerce and shall be governed by the Federal Arbitration Act (FAA), but if for any reason the FAA does not apply, the arbitration agreement shall be governed by the laws of the State of Georgia.

C. Law and Forum for Disputes. you agree that any claim or dispute you may have against Bitcoin Depot must be resolved by a court located in Atlanta, GA. You agree to the exclusive jurisdiction and venue of the courts of the state and federal courts of Fulton County, Georgia and consent to personal jurisdiction of the courts located within Fulton County, Georgia. You agree to waive all defenses of lack of personal jurisdiction and forum non conveniens. This Agreement shall be governed in all respects by the laws of the State of Georgia, without regard to conflict of law provisions.


Please note, if you have any questions regarding your transaction, please contact Bitcoin Depot by emailing us at immediately so that it may be rectified accordingly.